Service Commitment
1. Our company solemnly commits that all electrical wires and cables produced are manufactured in accordance with national standards or relevant industry standards, and are only released from the factory after passing inspection.
2. Our company's quality assurance system adopts the ISO 9001 model. All products are covered by a “three-guarantee” policy. If any losses are incurred by users due to quality issues inherent in the product manufacturing process, our factory will assume economic compensation responsibility.
3. When deemed necessary by the customer, our company will dispatch experienced engineers to the site for guidance and support to ensure that the product performance and construction operations of the supplied project comply with the specified technical requirements.
4. We will promptly provide technical services related to product design, manufacturing, construction, inspection, installation, commissioning, operation, and maintenance according to customer requirements. If customers visit our company to supervise product manufacturing, we will provide convenience for the supervision personnel in terms of work and living arrangements.
5. Our company's quality policy is: to ensure work quality through strict management; to ensure product and service quality through excellent work quality; to achieve development and growth through customer-satisfying products and services; to strive for quality objectives of: high quality, excellent service, and low cost; and to provide customers with reliable products that bring them peace of mind and satisfaction.
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